Since 2001 Andrew has been successfully advising local authorities and other public funded bodies on their catering, and hospitality operations in a broad range of facilities including Museums, Concert Halls, and Theatre venues, Civic Buildings, Town Halls, Assembly Rooms, Parks/Open Spaces and Arts Centres.
As a past operator himself Andrew has an extensive commercial and technical appreciation and an innate understanding of what is required to set up, operate and deliver a successful catering operation.
Andrew’s greatest skill is turning around and developing poorly performing or tired catering operations unlocking their potential to yield greater returns and increase customer satisfaction
Andrew has delivered keynote speeches at Trade & Professional conferences for organizations including the TMA (Theatrical Management Association) and was previously engaged by Arts Council England to provide specialist catering support on their stabilisation and recovery programme – providing practical advice and guidance to reduce operating deficits.
Why AD Catering?
Nepro accredited supplier for public sector organisations to engage consultants, professional services and interim support
We are independent, experienced andÂ straight talking, whose specialism, expertise and focus is solely in the Arts, Heritage, Cultural and Visitor Attraction Sector
Ongoing funding cutbacks to facilities in this sector now means more than ever the need to increase and maximise financial returns from the catering operation.Â An efficiently managed catering operation or contract can help offset this gap in funding enhance the visitor experience and increase awareness of the facility’s profile
Meeting and exceeding the customersâ€™ offer and service expectations helps to maximize financial returns, therefore variety, service, consistency and quality along with robust operational systems are the bedrock of a successful catering operation.
Catering operationâ€™s whether new or existing need to be planned, developed, regularly monitored and refined if the demands of the customersâ€™ are to be met. This not only includes the offer and service but also the design, ambiance and atmosphere. The list is endless with each operation having its own list of unique diverse requirements.
AD Catering understand all of these requirements and with over 14 years experience in the above we know the business and its many quirks.
Drawing on our experience we work with you to create, develop and evolve your business, with viable solutions that work from the beginning, improving operational efficiency, enhancing the customer experience and reducing financial risk.
We are not a â€œcut, copy and pasteâ€ consultancy, our experience tells us that no two operations or projects are the same and all our solutions are bespoke to your operationâ€™s needs and requirement.